Privacy Policy

Simple Order Ltd. – Privacy Policy

Thanks for using SimpleOrder! Here we describe our practices regarding the collection, use, and disclosure of information that we receive when you use our Services.
Capitalized terms not specifically defined herein shall have the meaning ascribed to them under our Terms of Use

This Privacy Policy forms an integral part of our Terms of Use, including limitations on damages, available at Terms of Use. Carefully review this Privacy Policy.

SimpleOrder is committed to respecting your online privacy and recognizes your need for appropriate protection and management of any personal identifiable information you provide us with.

We collect the following information in order to provide the Services, and to understand the Users’ needs, including the improvement and protection of the Services:

Information You Provide Us:

Personal information. This refers to information about you that can be used to contact or identify you personally. “Personal Information” includes, but is not limited to, name, phone number, bank account information, email addresses, home postal addresses, unique device identifiers, Internet Protocol address (“IP Address”), and other personal information associated with your Account that is not otherwise publicly available (collectively, an “Account Profile”).

Business and other non-personal information. We may ask you to provide information about your business such as your business name, business postal address, business phone number, Federal Tax ID number (or other similar employer identification number), and other such information specific to your business.

For the avoidance of doubt, you do not have a legal obligation to provide the information as aforesaid, but without providing the information requested you will not be able to use the Services.

Information We Get From Your Use of Our Services:

Services.When you use our Services, we store, process and transmit your files and information related to them.

Usage. We collect information from and about the devices you use to access the Services. This includes things like IP addresses, the type of browser and device you use, the web page you visited before coming to our sites, operating system, the referring URL of the webpage you were visiting before you came to our website, the time spent on those pages, information you searched for, access times and dates, application marketplace downloads and usage data, and other statistics and identifiers associated with your devices. Your devices (depending on their settings) may also transmit location information to the Services.

Cookies and other technologies. We use technologies like cookies and pixel tags to provide, analyze, improve, protect and monitor our Services. For example, cookies help us with things like remembering your username for your next visit, understanding how you are interacting with our Services, and improving them based on that information. This identifiable information that we track is a non-personal information, anonymous and will never be identified with or lead us back to any of our visitors, with the exception of a User’s IP address which might be used to identify spamming attempts and the full Uniform Resource Locater (URL) click stream. However, we may disclose such information to identify users in the event of security issues and/or to comply with legal. You can visit our site without cookies if you choose to do so. However, please be aware that some features of the site may not function properly or may be slower if you refuse cookies. To visit our site without cookies, you can configure your browser to reject all cookies or to notify you when a cookie is set. Check the browsers help menu to learn how to change your cookie preferences.

For more information about cookies, including how to see what cookies have been set and how to manage, block and delete them, see:

Cookie Name Cookie Purpose More Information






SimpleOrder is using cookies to provide statistics that helps to provide the best experience of its site


SimpleOrder is using Google Analytics 3’d party cookie for general statistics and users metrics to improve overall experience over time.





SimpleOrder is using Google Analytics 3’d party cookie for general statistics and users metrics to improve overall experience over time.


SimpleOrder is using VMW 3’d party cookies to run campaigns and to track user information. The cookies keep track of the variation a user has viewed, and helps to serve the same variation to the user consistently, track goals completed by a user, and determine whether a user is part of a campaign.




SimpleOrder is using Intercom 3’d party cookies to provide customer support and to improve customers support experience.


Information you may give us when you use our Services. You may provide us with the Personal Information of your customers, employees or vendors.

The Site or Service may contain links to our business partners or affiliates and links to other sites. In case you choose to provide any personal information to any of these links, the collection and disclosure of your personal information by such links will be governed solely by such entities privacy policy, and SimpleOrder makes no representations or warranties of any kind regarding these links and entities sites nor assumes any responsibility thereof.

With whom

We may share or use Personal Details as discussed below, but we won’t sell, distribute or lease any Personal Details to advertisers or other third-parties unless we have your permission to do so and except as set forth herein.

Others working for SimpleOrder. SimpleOrder uses certain trusted third parties to help us provide, improve, protect and promote our Services. These third parties may access your User Personal Details and/or other Personal Details regarding a User, only to perform tasks on our behalf and in compliance with this Privacy Policy.

Use. We do not use in any way the User Personal Details or Digital Assets uploaded by you to our System other than for:

  • To provide, improve and enhance the Services and market those Services,
  • To research and develop new products, applications, features and services,
  • To facilitate transactions and administer payments,
  • To monitor and analyze use of the Services and for technical administration,
  • To detect and take action against fraud and abusive activities including activities that we determine violate the Terms of Use,
  • To respond to your inquiries, and
  • To contact you regarding activities or send you communications relevant to your use of the Services.

Law & Order. Notwithstanding anything to the contrary, we reserve the right to release and/or disclose any information provided by you and/or gathered by us, including without limitation, a User’s Personal Details and Digital Assets, in case it has good faith to believe that such disclosure is reasonably necessary for the purposes of: (a) complying with any applicable law, regulation, legal process or government request; (b) protecting any person from death or serious bodily injury; (c) preventing, detecting, counter measuring or otherwise addressing potential fraud or abuse or security or technical issues of SimpleOrder or our Users; or (d) protecting the rights, property or safety of SimpleOrder, including its subsidiaries, partners, affiliates or the public; (e) enforcing or applying SimpleOrder’s Terms of Use and other agreements.

Aggregate Information and De-identified Information. We may share aggregated information and de-identified information to third parties for industry analysis, demographic profiling, or other purposes. Any aggregated information or de-identified information shared in these contexts will not contain your Personal Information. Please also refer to the handling of this in our Terms of Use.

Messages. You agree that SimpleOrder may contact you via email, SMS, phone, mail or by any other means regarding your use of the Site and SimpleOrder’s Services, for example, billing notices and other specific communications thereof. In addition, SimpleOrder’s System will send you messages via electronic mail and/or text messages, some of such messages may contain sales and/or promotional content, and you hereby give your consent to receive such sales and/or promotional information. If you provide SimpleOrder with your phone number (at any stage of use of the Services), SimpleOrder shall be entitled to call you or send you promotional SMS notices from time to time.  It is clarified that if you wish not to receive such sales and/or promotional content, you may notify SimpleOrder at any time at that you wish that such sale and/or promotional information will not be sent to you and we will remove your name from our mailing list. If you have multiple accounts with us, you must opt out of all of them so the mailings will be fully discontinued. Please note that the unsubscribing process might take up to two weeks until your request will be acknowledged. Notwithstanding, SimpleOrder reserves the right to e-mail to you information that it believes is important about your account or products or services you receive from SimpleOrder, including but not limited to legal communications, and you may not opt out of receiving such e-mails and/or notifications. You are deemed to have received any electronic messages we send to you upon the earlier of our e-mailing them or otherwise making them available to you at the Site.


Security. Security is important for SimpleOrder. We take appropriate measures to protect Personal Information that we collect and maintain. We also continue to work on features to keep your information safe.

The security of your personal information is important to us. When you enter sensitive information (such as a credit card number) on the Site, System or Application, we encrypt the transmission of that information using Secure Socket Layer technology (SSL). We strive to implement and maintain reasonable, commercially acceptable security procedures and practices appropriate to the nature of the information we store, in order to protect it from unauthorized access, destruction, use, modification, or disclosure. Our measures include firewalls, system-wide data encryption, SSL encryption, physical and electronic access controls, and strict rules regarding the access and use of data on our system. We take steps to limit access to personal information only to those employees or third party service providers of SimpleOrder who we reasonably believe have a need to access such personal information to provide products or services to you or to fulfill their business responsibilities to SimpleOrder

Identity theft and the practice currently known as “phishing” are of great concern to us. Safeguarding information to help protect you from identity theft is a top priority. We do not and will not, at any time, request your credit card information, your SimpleOrder Account login password, in a non-secure or unsolicited e-mail or telephone communication.

We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security. Please contact us if you have any questions about security on our Site or Application.

Changing Your Information. You may review, update, or correct the Personal Information and Business Information in your Account Profile by logging into your Account.

Retention. We will retain your information for as long as your account is active or as needed to provide you Services. Please contact us at if you wish to cancel your account or request that we delete or no longer use your information to provide you Services. But please note: (1) there might be some latency in deleting this information from our servers and back-up storage; and (2) we may retain and use this information if necessary to comply with our legal obligations, resolve disputes, or enforce our agreements.


Around the world. To provide you with the Services, we may store, process and transmit information in locations around the world – including those outside your country. Any processing of  your personal data by us or on behalf of us shall be in full compliance with applicable data privacy laws, including ensuring the adequacy of any transfer solution. Information may also be stored locally on the devices you use to access the Services.


If you’re a user or visitor in the European Economic Area these rights apply to you:

Contacting us Regarding our Privacy Policy

How you can contact us

If you have any questions about our privacy practices or the way in which we have been managing your personal information, please contact our privacy officer Kyle Hess at

Your rights to your personal information

You are entitled to ask us to transfer your personal information in a structured, commonly used and machine-readable format, to you, to erase it, or restrict its processing. You also have rights to object to some processing that is based on our legitimate interests, such as profiling that we mY perform for the purposes of direct marketing, and, where we have asked for your consent to process your data, to withdraw this consent as more fully described below.

These rights are limited in some situations – for example, we may demonstrate that we have a legal requirement to process your personal information. In some instances, this means that we may retain some data even if you withdraw your consent.

Where we require your personal information to comply with legal or contractual obligations, then provision of such data is mandatory: if such data is not provided, then we will not be able to manage our contractual relationship with you, or to meet obligations placed on us. In all other cases, provision of requested personal information is optional.


SimpleOrder may disclose anonymous information which does not enable identification of an individual User, such as, but not limited to, aggregated information about the use of SimpleOrder’s Site and Services.The Site, Applications and Services are not intended to attract anyone under the age of 18 or anyone below the legal age to form a binding contract. Notwithstanding the aforementioned, a Minor may use the Site, Applications, Site and Services provided said Minor receives permission and is under the supervision of a parent or legal guardian.You may not assign or transfer this Privacy Notice. SimpleOrder reserves the right to assign or transfer any and all of its rights herein without restriction or notification to you, including the information collected from you and our Users in case SimpleOrder will merge or acquire or sell substantially all of its assets or change its control with a third party entity. In such case, the information transferred will remain subject to the terms and conditions set forth in any pre-existing Privacy Policy.You agree that SimpleOrder may monitor, review or retain your communications to, by or with SimpleOrder, and that any conversations with our employees may be recorded to help SimpleOrder monitor the quality of its Services or for other business purposes. You agree that such monitoring activities by SimpleOrder will not entitle you to any cause of action or other right with respect to the manner in which SimpleOrder monitors your communications. You agree that under no circumstances will SimpleOrder have any liability for any costs, damages, expenses or any other liabilities incurred by you as a result of any of SimpleOrder’s monitoring activities.

We may revise content and terms of this Privacy Policy at any time and without notice to you by updating this page, at our sole discretion. Any modification or change shall be effective upon posting by SimpleOrder on the Site and/or Application, and you agree to be bound to any such changes or modifications when you use the Site and/or Application and/or Services after any such change is posted. Users are advised to periodically check SimpleOrder’s Privacy Policy and Terms of Use for any updates. Your continued use of the Services following the posting of such changes will mean that you accept and agree to the changes.

For questions about our privacy policy, please contact us at