white serving platter. SimpleOrder is perfect for all types of restaurants.

Restaurants

location pins. SimpleOrder is great for chains small and large.

Chains

moving or delivery truck. SimpleOrder helps save time and money for suppliers.

Suppliers

How can SimpleOrder help me save time?

How can SimpleOrder help me save time?

With years of experience in the F&B industry we understand how time consuming running a business can be. So we’ve designed SimpleOrder to help you save time on the following:


  • Purchasing: No unnecessary paperwork. No chasing after suppliers. All your orders are safely secure in the cloud.

  • Vendor Relationship Management: You and your supplier share the same information on what was ordered and what was delivered.

  • Easily Update Your Accounting: Import your invoice data into your accounting system in lieu of retyping it.

  • Inventory Tracking & Management: Check inventory levels from your phone.

  • Costing your menu and assuring it is kept up-to-date.
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How do my suppliers interact with SimpleOrder?

How do my suppliers interact with SimpleOrder?

Receiving orders from SimpleOrder requires only an email address … and that’s it! As long as your supplier has an email address they’ll always be able to receive your orders, without the need of any kind of membership or registration.

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SimpleOrder looks great, how much time does it take to setup my account?

SimpleOrder looks great, how much time does it take to setup my account?

Sending your first order via SimpleOrder can take as little as a couple of minutes! Importing your supplier’s catalogs is super easy with our import feature and our support staff is available at all times to help walk you through your account setup and can even setup your suppliers and catalogs for you.

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Can we have multiple users in one account?

Can we have multiple users in one account?

Definitely! You can add an unlimited number of users to your company’s account, allowing your staff to place orders and count inventory.

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Can I connect my POS system to SimpleOrder?

Can I connect my POS system to SimpleOrder?

Yes you can! SimpleOrder works with virtually any POS systems through an easy import/export function. We also currently have seamless integrations with some of the leading POS systems such as: Square, Kounta, OrderBird, Breadcrumb, HelloTess and we’re adding more on a regular basis!

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How secure is SimpleOrder?

How secure is SimpleOrder?

Keeping your data secure is our #1 priority. SimpleOrder has a Symantec's SSL Certificate's 256 bit key encryption plus additional layers of security that ensure that your data stays in your hands and yours alone, so you can sleep safely knowing that your information is protected by the same security as large banks.

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Sometime we fail to meet suppliers’ cut-off time, can SimpleOrder help me with that?

Sometime we fail to meet suppliers’ cut-off time, can SimpleOrder help me with that?

Yes we can. You can set-up your suppliers’ delivery dates and cut-off time, and it will appear in your daily ordering report. This assures that you and your employees always place orders on time.

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What are the advantages of online purchasing vs. telephone or fax?

What are the advantages of online purchasing vs. telephone or fax?

Moving your purchasing to the web versus a telephone or fax can be extremely helpful. Not only do you save countless hours, you also enjoy the following benefits:


  • Flexibility to place your orders - anytime, anywhere (even with our mobile app)!

  • Guarantee that you receive what you’ve ordered.

  • Only pay for what you’ve actually received.

  • No dealing with faulty fax machines or the irregular hours of purchasing centers.

  • Never type an order again.

  • Received orders automatically populate your inventory allowing for inventory tracking.
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What if my supplier is hesitant to accept orders via email?

What if my supplier is hesitant to accept orders via email?

At SimpleOrder we have yet to receive a single complaint from suppliers about receiving orders from our online platform. In fact we’ve had many suppliers reach out to us thanking SimpleOrder for helping them save time by organizing their invoices. In the rare chance your supplier does not have an email account, you can still record their orders for internal use, thus keeping your reports accurate and up-to-date.

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I only purchase from a small number suppliers, how does SimpleOrder still add value to my business?

I only purchase from a small number suppliers, how does SimpleOrder still add value to my business?

SimpleOrder removes the need to place orders over the phone or fax saving you time regardless of the number of vendors that you order from. Additionally, we’ve found that it’s very common for restaurants to change and/or add new suppliers so even if you stay with a minimum number of suppliers you can still greatly benefit from the many features SimpleOrder has to offer such as; real-time information about your food costs, inventory management and food costing.

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Can multiple users send out orders from our account?

Can multiple users send out orders from our account?

Of course! Any of your employees who have a user in SimpleOrder can send out orders - they can even do it from their mobile phone!

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Can I connect my accounting software to SimpleOrder?

Can I connect my accounting software to SimpleOrder?

With SimpleOrder’s integrated solution you can export all your orders to your accounting system with a single click of a button, ensuring you never have to retype an invoice again. We also currently have seamless integrations with Quickbooks, Xero, Kashflow.

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Some of my suppliers have order minimums, does SimpleOrder allow me to include minimum order requirements?

Some of my suppliers have order minimums, does SimpleOrder allow me to include minimum order requirements?

Yep. You and your suppliers have the ability to set delivery minimums.

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Am I able to view my branches orders and data?

Am I able to view my branches orders and data?

With your central account you can both supervise and review all orders sent from your branches, ensuring that they never surpass their approved budgets. Additionally, we’ve provided you with an incredible amount of aggregated data so that you can identify trends, find weak points which save you valuable time and money running your operation.

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How can SimpleOrder help me assure unity across my chain?

How can SimpleOrder help me assure unity across my chain?

As the owner of the central account, you have complete control and visibility over your branches and who they order from.

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Can SimpleOrder help me reduce the prices I pay to my suppliers?

Can SimpleOrder help me reduce the prices I pay to my suppliers?

When you’re negotiating prices, it often depends on your ordering volume. SimpleOrder gives you instant information on the aggregated quantities and amounts you pay across the chain per product via a price fluctuation report which lets you view any price changes throughout your suppliers’ catalogs. From this, you can easily know if you are paying more over time for certain items which will ultimately help you lower your food costs.

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I’m using a central kitchen to supply my locations, how does SimpleOrder help me?

I’m using a central kitchen to supply my locations, how does SimpleOrder help me?

SimpleOrder includes a central kitchen module that allows all your locations to place orders with your central kitchen and allow the central kitchen to manage the orders.

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But what if different branches has different variety and selection?

But what if different branches has different variety and selection?

No problem, SimpleOrder is extremely flexible! We understand that chains sometime need to use different suppliers and menu listings in different locations. Because of this, we allow you to customize the availability of products and prices in each branch from the chain level.

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I’m a supplier, why should I start using SimpleOrder?

I’m a supplier, why should I start using SimpleOrder?

You should start using SimpleOrder to:


  • Get an instant online presence.

  • Save time handling incoming orders.

  • No longer rely on faxes, answering machines and phone calls.

  • Increase your fulfillment accuracy.

  • Avoid mistakes and disputes with customers, helping you to get paid on time.

  • Increase your sales.
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We are a small to medium sized operation, can SimpleOrder work for us?

We are a small to medium sized operation, can SimpleOrder work for us?

It certainly can! SimpleOrder gives you the ability to enjoy the benefits of expensive bespoke systems used by large companies (such as Sysco & US Foods).These include real-time data, digitized catalogs and ordering trends and more, letting you know the exact needs of customers, in order to develop even stronger relationships. SimpleOrder requires no tech background and can be implemented within a couple of hours.

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I offer different discounts to different customers, can SimpleOrder accommodate this?

I offer different discounts to different customers, can SimpleOrder accommodate this?

Yes we can. You can set up unique order guides and different pricing groups and allocate based on your specific agreement with each customer.

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How can my customers place orders with me using SimpleOrder?

How can my customers place orders with me using SimpleOrder?

Getting your customers to place orders is a breeze! Just add the list of your customers to your account and each one will get an automatic email from us, giving them access to your online catalog. All they need to do is click on the link and they will be ready to place an order.

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Will my customers be able to compare offers with my competitors side by side?

Will my customers be able to compare offers with my competitors side by side?

Not at all. SimpleOrder is not a price comparison tool. At SimpleOrder we help you manage existing customer/supplier relationships, we don’t expose your expose your customers to your competitors.

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I need to change an order sent by a customer, can I do it in SimpleOrder?

I need to change an order sent by a customer, can I do it in SimpleOrder?

Yep! All orders are completely editable. You can update the price, change quantities and even propose a replacement for out-of-stock items. Any change you make is instantly viewable by the customer, so both of you are always on the same page.

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What about changing prices, out-of-stock items, or seasonal products?

What about changing prices, out-of-stock items, or seasonal products?

Good question! One of the main benefits of using SimpleOrder is your ability to control your catalog and offerings in real-time. Prices are changed instantaneously and your customers are notified automatically so there is no confusion.

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I have an accounting system or a management system (ERP) that handles my day-to-day operations; can the orders from SimpleOrder be fed into those systems?

I have an accounting system or a management system (ERP) that handles my day-to-day operations; can the orders from SimpleOrder be fed into those systems?

Yes they can. We are integrated with many leading accounting and management systems, so once an order is received and confirmed, you can upload it into your internal system , without having to type it in.

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I already have an online ordering system, why should I use SimpleOrder?

I already have an online ordering system, why should I use SimpleOrder?

If 100% of your customers are using your online ordering system then SimpleOrder may not be the best solution for you... However, if only some of your customers are using your system, SimpleOrder fills the gap to help push all your customers to order from you online.

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Let us help you grow your business

Our sales team can help you simplify your operations and get set up with the right solution to meet your business needs

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Get in control

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Increase profitability

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Save time